Project management and mediation

So you have decided on a brand new ticketing platform, your next challenge is implementing it. Vendors will often talk of taking care of that for you, but what are the challenges? What do you need to watch out for to ensure the system implementation will allow you to achieve all that you want to now, and in the future.

  • Contract Negotiations, SLA and Penalty Breaks
  • Milestone Discussion and Monitoring
  • Seating Plan Configuration
  • Data Migration Strategy
  • Website Integration
  • Training
  • Go Live Support
  • Review and Sign Off Meetings