Intix Day 1 Highlights

A Brisk two block walk got me to the Sheraton Towers just before the first coffee injection of the day. After a defrost, it only took a few minutes for me to remember why I had made this journey……. To be surrounded by/confined with/debating against hundreds of people just like me, knowledgeable, passionate and desperate to talk tickets.

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No Golden Hello, but great Goodbye

All customers are special, how we recognise and communicate this is dependent on our staff dealing with them.

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Dynamic Pricing

The value of tickets can rise and fall...... How, why?

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