CAP Guidelines – what’s Spektrix doing about the new rules?
Spektrix provides users with options for configuring per ticket, per transaction and payment method fees if they wish. Regardless of the fee structure put in place, sales channels at the box office and within their website are compliant with the regulation, always highlighting the charges wherever the price is referenced in the purchase path.
We currently offer a feature called ‘donation on the way to checkout’ during the online booking process. It allows Spektrix users to ask bookers for a donation of a suggested amount on the way to the checkout. The suggested donation can be set to any amount or to zero and is not automatically added into the basket. Instead bookers can either accept the suggested donation (or any other amount they would like to donate) or continue without adding the donation.